Responsible Gaming

Gaming Should Be Entertainment

Online casino gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Gambling involves risk, and the house always has a mathematical advantage. Please gamble only with money you can afford to lose.

Age Verification

All players must be at least 18 years of age or the legal gambling age in their jurisdiction to participate in online casino gaming in New Zealand. It is illegal for anyone under the legal age to gamble. All reputable online casinos require age verification during registration.

Warning Signs of Problem Gambling

If you recognise any of the following behaviours in yourself or someone else, it may indicate a gambling problem:

• Spending more time or money on gambling than intended
• Chasing losses by gambling more to recover money lost
• Hiding gambling activity or being dishonest about the extent of your gambling
• Gambling to escape problems, stress, anxiety, or negative emotions
• Experiencing difficulties controlling your gambling urges
• Neglecting family, work, education, or social activities due to gambling
• Borrowing money or using credit to fund gambling
• Feeling anxious, irritable, or restless when unable to gamble
• Failed attempts to reduce or stop gambling
• Damage to relationships, finances, or mental health due to gambling

Self-Help Tools & Responsible Gaming Features

Most reputable online casinos offer tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period
• Loss Limits: Restrict the amount you can lose within a given timeframe
• Session Time Limits: Set automatic reminders or session end times
• Reality Checks: Receive periodic notifications about your gambling activity
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms
• Account Closure: Close your account if you decide to stop gambling entirely

Use these tools proactively to maintain healthy gambling habits and stay in control of your gaming experience.

Support Organisations & Help Resources

If you or someone you know is struggling with problem gambling, help is available. Contact one of these organisations:

New Zealand & Pacific Region

• Gambling Helpline (Aotearoa New Zealand): 0800 654 655 (free, confidential, 24/7)
  Website: www.gamblinghelpline.org.nz
• Samaritans (Crisis Support): 0800 726 666

International Support Organisations

• GamCare (UK): www.gamcare.org.uk
• GamStop (UK Self-Exclusion Scheme): www.gamstop.co.uk
• Gambling Help Online (Australia): www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada): www.responsiblegambling.org
• National Council on Problem Gambling (US): www.ncpgambling.org

If You Need Help

Seeking help is a sign of strength, not weakness. If you are experiencing gambling-related problems, please reach out to one of the support organisations listed above. Professional counsellors are available to provide confidential assistance at no cost.

Remember: problem gambling is treatable, and recovery is possible with the right support and resources.